Question 1

How do I get started?

Accepted Answer

Fill in the request form with the car you are looking for and your maximum budget. We review your request and get in touch to go over the details.

Question 2

Do I need to travel to buy the car?

Accepted Answer

No. We handle the search, inspection, negotiation and transport. The car is delivered to your home.

Question 3

Do you work with businesses and individuals?

Accepted Answer

Yes, with both. If you are a business or professional, let us know in the form whether VAT is deductible.

Question 4

Who pays the seller?

Accepted Answer

You do, directly and in your own name. The money for the vehicle never goes through RAL and we never advance it for you.

Question 5

How are RAL's services paid?

Accepted Answer

In three instalments tied to the progress of the process. Before we start, we detail in writing what each one covers.

Question 6

What happens if the final cost differs from the estimate?

Accepted Answer

The final invoice is settled on delivery. If what you have paid exceeds the actual cost, we refund the difference; if it is lower, the difference is charged.

Question 7

In whose name is the car bought?

Accepted Answer

Always in yours, invoiced directly by the seller.

Question 8

How do I know the car is in good condition?

Accepted Answer

Before buying we review the documentation, service history, mileage consistency and declared condition of the vehicle, and share all the information with you.

Question 9

What paperwork is needed in Spain?

Accepted Answer

Mainly the ITV technical inspection, settlement of the applicable taxes and registration with the DGT. We handle all of it.

Question 10

Will the car be registered when I receive it?

Accepted Answer

Yes. We deliver it to your home with its Spanish documents, ready to drive.

Clear answers to the most common questions.

Process

Payments

Vehicle

Paperwork

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